Welcome to our privacy policy www.linkedupalarms.com is committed to protecting and respecting your privacy. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy aims to give you information on how www.linkedupalarms.com collects and processes your personal data through your use of this website, including any data you may provide directly through this website www.linkedupalarms.com is owned and operated by Linked Up Alarms Ltd

WHO IS THE PRIVACY POLICY FOR?

This privacy policy describes the way we treat and use personal data that we collect about any person that uses our services.

IF YOU DO NOT PROVIDE PERSONAL DATA

If we need to process the data you provide us with about yourself to fulfil our service and you fail to provide that data when requested, we may not be able to perform the service, in which case, we may have to cancel a product or service you have with us. We will of course notify you if this is the case at the time.

WHAT INFORMATION DO WE USE?

We will collect and process the following data about you:

Information you give us about you.

This is information about you that you give us by filling in forms on our website (www.linkedupalarms.com) that you may access directly or through another website, or by corresponding with us by e-mail or otherwise. It only includes basic personal data required for you to be able to use our site, request a quote and when you report a problem with our website. The information you give us may include your full name, address, e-mail address and phone number.

Information we collect about you.

With regard to each of your visits to our website we will automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your contact details and technical data that we collect about you, such as your IP address and the way you browse our website to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or if you provided us with your details when you requested a quote and in each case, you have not opted out of receiving that marketing.

You can ask us to stop sending you marketing messages to you at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time at sales@linkedupalarms.com

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

REMARKETING AND BEHAVIOURAL TARGETING

We use Google Adwords and Bing Ads to provide targeted adverts to consumers who may wish to use our services. The way it works is that, when you visit our website your web browser automatically sends certain information to Google. This includes the URL of our site and your IP address. Google may also set cookies on your browser or read cookies that are already there.

Google uses the information shared by our site to deliver its services, maintain and improve them, develop new services, measure the effectiveness of advertising, protect against fraud and abuse, and personalise content and ads you see on Google and on our sites.

THIRD-PARTY MARKETING

We will get your express opt-in consent before we share your personal data with any external company for marketing purposes.

WHERE DO WE STORE YOUR INFORMATION?

All personal data we process is processed by our staff and contractors who are based both in the UK and outside the European Economic Area (EEA).

For the purposes of IT hosting and maintenance this information is located on servers within the European Economic Area.

Some of our external third parties such as Google Facebook and Dropbox are based in US, outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. We also have developers who are based in India who may have access to your personal data as part of their activities for our business.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
• If they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please contact us at sales@linkedupalarms.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Once we have received your information, we have a Data Protection regime in place to oversee the effective and secure processing of your personal data and we will use strict procedures and security features to try to prevent unauthorised access.

However and unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website at transmission stage; any transmission is at your own risk.

HOW LONG DO WE KEEP YOUR INFORMATION FOR?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

We are required under UK tax law to keep basic personal data about our customers (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further policy to you.

In some circumstances you can ask us to delete your data. See below for further information.

WHAT ARE YOUR RIGHTS?

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These are as follows:

⦁ Request access to your personal data.
⦁ Request correction of your personal data.
⦁ Request erasure of your personal data.
⦁ Object to processing of your personal data.
⦁ Request restriction of processing your personal data.
⦁ Request transfer of your personal data.
⦁ Right to withdraw consent.

EXERCISING YOUR RIGHTS

If you wish to exercise any of your rights set out above, please email us at sales@linkedupalarms.com

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page.